A resource for care teams

Help someone find a next step after a health insurance denial

When a health plan denies a claim, the next step can be hard to sort out. CairnClaim offers a free, no-account orientation that helps a person organize what to review next.

For patient advocates, hospital social workers, and benefits advisers

Need the handout? Email CairnClaim to request the current referral copy.

How to share it

A practical starting point

  1. 01

    Share the free orientation

    Send the person the link below so they can open the three-question orientation when it works for them.

  2. 02

    Let the person answer for themselves

    They can use the denial notice to identify the reason and plan type. The notice code is optional.

  3. 03

    Use the result as a preparation aid

    The prompts can help organize documents and questions. The person decides what to do and controls any appeal submission.

Privacy

What the orientation records

The answers and optional notice code are not stored. Anonymous start and completion timing and the recommended path are recorded for product measurement.

Product boundaries

The person stays in control

CairnClaim provides educational document-preparation support. It does not determine coverage, guarantee an outcome, submit an appeal, contact an insurer, or provide legal or medical advice.

Share a clear first step

The orientation is free and self-directed. The patient chooses whether and how to use its educational prompts.

Start the free orientation